Where we operate
Smartteam provides services remotely and works with clients worldwide, with the exceptions set out below. Services are delivered digitally; no goods are exported physically.
Sanctions & restricted territories
We do not provide services to individuals, businesses or governments located in, or controlled from, countries or regions subject to comprehensive international sanctions, or to any party appearing on applicable sanctions or denied-party lists. Orders that breach these rules are cancelled and refunded in full.
Restricted industries & content
We cannot design, build or promote stores whose primary business is:
- Illegal goods or services, weapons, explosives or controlled substances
- Adult content, gambling or unlicensed financial and investment schemes
- Counterfeit, replica or infringing goods
- Hate speech, harassment or content that incites violence
- Products that require a licence you do not hold in your market
Your compliance responsibilities
You remain responsible for the legality of the products you sell, the claims you make and the licences you hold, and for complying with consumer, tax, data-protection and export rules in every market you serve. We may ask for evidence of licensing before starting work.
Intellectual property & third-party assets
Fonts, themes, plugins, imagery and other third-party assets used in a project remain subject to their own licences. You must hold a valid licence for any assets you supply to us.
Customer service contact details
Questions about this policy? Reach the Smartteam customer service team any working day between 09:00 and 18:00 (WAT):
- Email: olojeded814@gmail.com
- WhatsApp / phone: +2349139943185
- Freelancing profile: fiverr.com/olojededavido
- Contact form: available on our contact page
We reply to every enquiry within one working day.